Imperial Decrees

Terms of Service

Welcome to the official Empire store. By accessing our services, you agree to abide by these terms and conditions.

1. Acceptance of Terms

By accessing and using our services, you acknowledge that you have read, understood, and agree to be bound by these terms.

2. Product Information

We strive to display our products as accurately as possible. However, we cannot guarantee that your device's display of colors will be accurate.

3. Pricing and Payment

All prices are in Nigerian Naira (₦). We reserve the right to change prices at any time. Payment is processed through Paystack, and your information is secured according to industry standards.

4. Shipping and Delivery

Delivery times may vary depending on your location. Standard delivery typically takes 3-7 business days within Nigeria.

5. Intellectual Property

All content on our website, including logos, designs, and text, is the property of Empire and is protected by intellectual property laws.

Returns and Refunds

1. Return Policy

We accept returns within 14 days of delivery. Items must be unworn, unwashed, and with all original tags attached.

2. Refund Process

Refunds will be processed within 7 business days after we receive and inspect the returned items. The original payment method will be refunded.

3. Non-Returnable Items

Custom or personalized items, and items marked as final sale cannot be returned.

4. Return Shipping

Customers are responsible for return shipping costs unless the item was defective or incorrectly sent.

Dispute Resolution

1. Contact Us

If you have any concerns or disputes, please contact our customer service team at empiregutl7@gmail.com.

2. Resolution Process

We aim to resolve all disputes within 48 hours. Our team will review your case and provide a fair solution.

3. Escalation

If you are not satisfied with our initial resolution, you may request an escalation to our senior management.